@import url("/assets/readability.css?v=20261021-1");
@font-face{font-family:Investre;src:local('Tahoma');font-display:swap}*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:110px}body{margin:0;background:#f6f2e9;color:#30291f;font-family:Investre,Tahoma,Arial,sans-serif;font-size:16px;line-height:1.85}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.6;cursor:wait}a:hover{text-decoration:underline;text-underline-offset:4px}:focus-visible{outline:3px solid #ab7c2d;outline-offset:4px}[hidden]{display:none!important}.skip{position:fixed;top:-100px;z-index:100;background:#fff;padding:12px}.skip:focus{top:0}.bc-header{background:#241c16;color:#f8efdc;display:flex;align-items:center;gap:40px;padding:16px max(5vw,20px);min-height:92px;border-bottom:1px solid #dec18a36}.bc-brand img{width:116px;height:61px;object-fit:contain}.bc-header nav{display:flex;gap:30px;font-size:16px}.back-site{margin-inline-start:auto;border:1px solid #8b714c;padding:9px 17px;border-radius:6px;font-size:16px}.bc-hero{background:#2e231b;color:#f8efdc;padding:66px max(7vw,22px) 58px;position:relative;overflow:hidden;display:flex;align-items:center;justify-content:space-between;border-bottom:5px solid #c9a45d}.eyebrow{font-size:16px;letter-spacing:.5px;color:#ddbe7a}.bc-hero h1{font-size:clamp(30px,3.3vw,48px);line-height:1.5;margin:14px 0 12px}.bc-hero p{max-width:770px;color:#ded0b9;margin:0;font-size:17px}.hero-mark{font-size:170px;line-height:.7;color:#d7b46b25;margin-inline-end:50px;font-weight:bold}.policy-layout{display:grid;grid-template-columns:260px minmax(0,1fr);gap:55px;max-width:1280px;padding:48px 24px 80px;margin:auto}.policy-toc{align-self:start;position:sticky;top:25px;border:1px solid #c6b99f;border-radius:12px;background:#fffcf4;padding:20px;font-size:16px}.policy-toc strong{display:block;font-size:17px;margin-bottom:14px}.policy-toc a{display:flex;gap:12px;padding:10px 0;border-top:1px solid #e8dfcf;line-height:1.6}.policy-toc span{font-size:16px;color:#a68645;padding-top:3px}.toc-contact{color:#846020;margin-top:15px}.policy-copy{min-width:0}.policy-copy section{padding:26px 0;border-bottom:1px solid #d9cdb6;scroll-margin-top:25px}.policy-copy h2{font-size:23px;margin:6px 0 13px}.policy-copy p,.policy-copy li{line-height:2.1;color:#50483b}.policy-copy li{padding-inline-start:4px;margin:7px 0}.policy-copy a,.note a,.wide-note a,.text-link,.field-hint a{color:#78501a;text-decoration:underline;text-underline-offset:4px}.version{font-size:16px;color:#766952;border-bottom:1px solid #bba57c;padding-bottom:20px}.section-number,.card-no{font-size:16px;color:#947137;letter-spacing:2px}.note,.wide-note{padding:24px 28px;background:#eee4cf;border:1px solid #dfcfae;border-radius:10px;line-height:2;margin:30px 0}.wide-note{max-width:1200px;margin:32px auto}.bc-cards{max-width:1280px;padding:44px 24px 10px;margin:auto;display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.bc-card{padding:25px;background:#fffcf5;border:1px solid #d9cdb6;border-radius:12px;position:relative;transition:transform .2s}.bc-card:hover{transform:translateY(-3px);border-color:#9e7335;text-decoration:none}.bc-card h2{font-size:21px;margin:20px 0}.card-arrow{color:#8e662c;position:absolute;left:25px;bottom:23px}.bc-footer{padding:40px max(7vw,22px);background:#241c16;color:#dfd2b8;margin-top:50px}.bc-footer strong{font-size:22px;color:#e2c386}.bc-footer p{font-size:16px}.bc-footer nav{display:flex;flex-wrap:wrap;gap:14px 25px;border-block:1px solid #8b714c55;padding:20px 0;margin:25px 0;font-size:16px}.bc-footer small{font-size:16px}.two-cards{display:grid;grid-template-columns:1fr 1fr;gap:24px;max-width:1200px;margin:40px auto}.surface{border:1px solid #ded4c1;background:#fffcf7;border-radius:13px;padding:28px;min-width:0}.surface h2{font-size:23px;margin:10px 0}.surface p{color:#665b49}.bc-button{display:inline-flex;align-items:center;justify-content:center;gap:10px;background:#8b642e;color:white;border:1px solid #8b642e;padding:12px 23px;border-radius:7px;font-size:16px;font-weight:bold;min-height:48px;text-decoration:none!important}.bc-button:hover{background:#715025}.bc-button.secondary{background:#f8f0de;color:#644a26;border-color:#b89b6d}.bc-button.secondary:hover{background:#efe0c2}.button-row{display:flex;flex-wrap:wrap;gap:10px;margin:15px 0}.guide-list{max-width:1100px;margin:40px auto;display:grid;gap:20px}.service-strip{display:flex;flex-wrap:wrap;align-items:center;gap:18px 32px;max-width:1260px;margin:0 auto;padding:28px 24px;border-bottom:1px solid #d9cdb6;font-size:16px}.service-strip span{display:grid}.service-strip b{font-size:21px;color:#89612a}.service-strip a{margin-inline-start:auto;color:#765420;text-decoration:underline}.complaint-layout{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(280px,1fr);gap:24px;max-width:1260px;padding:30px 24px;margin:auto}.bc-form{display:grid;gap:20px}.form-heading{display:flex;gap:20px;align-items:start;border-bottom:1px solid #dfd4c0;padding-bottom:16px}.form-heading .section-number{margin-top:16px}.form-heading h2{margin:0 0 5px}.form-heading p{font-size:16px;margin:0}.bc-form label,.staff-toolbar label{display:grid;gap:7px;font-size:16px;font-weight:bold}.bc-form small{display:inline;font-size:16px;font-weight:normal;color:#85745a}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}input,select,textarea{width:100%;border:1px solid #c9bfae;background:#fffefb;color:#30291f;border-radius:6px;padding:11px 13px;min-height:46px;max-width:100%;outline-offset:2px}textarea{resize:vertical}.field-hint{font-size:16px;margin:0!important;line-height:1.9;color:#75664e}.bc-form .check-line{display:flex;align-items:start;gap:10px;font-size:16px;font-weight:normal;line-height:1.9}.check-line input{width:18px;height:18px;min-height:18px;flex-shrink:0;margin-top:4px;accent-color:#8b642e}.check-line a{text-decoration:underline;color:#805b25}.trap{position:absolute;inset-inline-start:0;top:0;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);contain:strict;pointer-events:none}.form-status{font-size:16px;line-height:1.9;margin:0;color:#9f342e}.form-status:empty{display:none}.support-note{padding:24px;display:grid;gap:6px;font-size:16px;color:#6d5735}.support-note b{font-size:18px;color:#30291f}.support-note a:last-child{margin-top:12px;text-decoration:underline}.case-result{max-width:1212px;margin:20px auto 50px;background:#fffdf7;border:1px solid #bb9959;border-radius:12px;padding:30px;scroll-margin-top:20px}.case-head{display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid #dcccaa;padding-bottom:22px}.case-head h2{margin:0;font-size:25px}.badge{background:#e9e1ce;border:1px solid #b5a079;padding:5px 12px;font-size:16px;border-radius:30px;white-space:nowrap}.case-meta{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;padding:25px 0}.case-meta div{display:grid;gap:6px}.case-meta span{font-size:16px;color:#7f715b}.case-meta b{font-size:16px;overflow-wrap:anywhere}.secret-card{background:#f4ead6;padding:20px;border:1px dashed #aa874c;border-radius:8px;margin-bottom:25px}.secret-card code{display:block;direction:ltr;text-align:right;font-size:17px;overflow-wrap:anywhere;letter-spacing:.5px;color:#5b3911;user-select:all;padding:8px 0}.secret-card p{font-size:16px;margin:0}.case-description{white-space:pre-wrap;overflow-wrap:anywhere;background:#f7f2e7;padding:18px;border-radius:8px}.timeline{padding:0;list-style:none;margin:25px 0}.timeline li{border-inline-start:2px solid #c0a675;padding:0 20px 25px;position:relative}.timeline li:before{content:'';position:absolute;inset-inline-start:-6px;top:8px;width:10px;height:10px;background:#926d35;border-radius:50%}.timeline time{font-size:16px;color:#87765a}.timeline p{white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0}.timeline small{color:#806a47}.reply-box{border-top:1px solid #dcccaa;padding-top:20px}.demo-note b{color:#8a5419}.track-demo{max-width:760px;margin:35px auto}.staff-toolbar{display:flex;gap:18px;align-items:end;flex-wrap:wrap;max-width:1360px;margin:30px auto}.staff-toolbar label:first-child{flex:1;min-width:200px}.staff-grid{display:grid;grid-template-columns:340px minmax(0,1fr);gap:24px;max-width:1360px;margin:20px auto}.case-list{display:flex;flex-direction:column;gap:12px;align-self:start}.case-list button{text-align:right;border:1px solid #cfbea0;background:#fffcf7;color:#30291f;padding:18px;border-radius:8px;display:grid;gap:8px}.case-list button.active{border-color:#8a642c;background:#eee1c7}.case-list strong{font-size:16px}.case-list small{font-size:16px}.staff-grid .case-meta{grid-template-columns:1fr 1fr}.staff-private{background:#eeeaf6;padding:15px;font-size:16px;margin:12px 0}.empty-state{padding:35px;text-align:center;border:1px dashed #b6a482;border-radius:8px;color:#79684b}#listStatus{max-width:1360px;margin:20px auto}.staff-contact{display:grid;grid-template-columns:1fr 1fr;gap:12px;background:#f4eddd;padding:18px;border-radius:8px}.staff-contact p{margin:0;font-size:16px;overflow-wrap:anywhere}
@media(max-width:900px){.policy-layout{grid-template-columns:210px minmax(0,1fr);gap:28px}.two-cards,.guide-list,.wide-note,.staff-toolbar,.staff-grid,#listStatus{margin-left:20px;margin-right:20px}.bc-cards{grid-template-columns:1fr 1fr}.complaint-layout{grid-template-columns:1fr}.complaint-layout aside{display:grid;grid-template-columns:1fr 1fr;gap:12px}.hero-mark{display:none}.case-result{margin:20px}.staff-grid{grid-template-columns:260px minmax(0,1fr)}}
@media(max-width:600px){body{font-size:16px}.bc-header{padding:12px 18px;gap:18px;flex-wrap:wrap}.bc-brand img{width:90px;height:48px}.bc-header nav{order:3;justify-content:space-between;gap:16px;width:100%;font-size:16px;border-top:1px solid #8b714c55;padding-top:10px}.back-site{font-size:16px;padding:7px 10px}.bc-hero{padding:34px 22px}.bc-hero h1{font-size:29px}.bc-hero p{font-size:16px}.policy-layout{display:block;padding:25px 20px}.policy-toc{position:static;margin-bottom:20px}.policy-toc a{padding:8px 0}.policy-copy h2{font-size:21px}.bc-cards{grid-template-columns:1fr;padding:25px 20px}.bc-card h2{margin:14px 0}.two-cards{grid-template-columns:1fr}.surface{padding:20px}.field-grid{grid-template-columns:1fr}.complaint-layout{padding:20px;gap:15px}.complaint-layout aside{display:block}.service-strip{display:grid;grid-template-columns:1fr 1fr;gap:20px}.service-strip a{margin:0}.service-strip b{font-size:18px}.bc-form{gap:18px}.case-head{align-items:start;flex-direction:column;gap:10px}.case-head h2{font-size:22px}.case-meta{grid-template-columns:1fr}.case-result{padding:20px}.secret-card code{font-size:16px}.staff-grid{display:block}.case-list{max-height:340px;overflow:auto;margin-bottom:20px}.staff-contact{grid-template-columns:1fr}.bc-footer nav{display:grid;grid-template-columns:1fr 1fr;gap:14px}.bc-footer{padding:32px 22px}.bc-button{font-size:16px}.wide-note{padding:20px}.case-meta b{font-size:16px}.staff-toolbar{align-items:stretch;flex-direction:column}.staff-toolbar label:first-child{min-width:0}.bc-form input,.bc-form select,.bc-form textarea{font-size:16px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*{transition:none!important}}
@media print{.bc-header,.bc-footer,.bc-hero,.complaint-layout,.service-strip,.track-demo,.demo-note,.button-row,.reply-box{display:none!important}.case-result{border:0;margin:0;max-width:none;padding:15px}body{background:white;color:#111}.secret-card{break-inside:avoid}.timeline li{break-inside:avoid}}