@font-face{font-family:'Investre Somar';src:url('/assets/fonts/investre-somar.woff') format('woff');font-style:normal;font-weight:100 900;font-display:swap;size-adjust:130%}
:root{--paper:#f8f6f0;--ink:#30241d;--muted:#75685c;--gold:#bc944f;--gold-light:#e3c990;--line:#ded6c7;--dark:#241b16}
body{background:var(--paper);color:var(--ink);font-family:'Investre Somar',Tahoma,Arial,sans-serif;font-size:18px;font-weight:450;line-height:1.8;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}
button,input,select,textarea{font-family:inherit}a,button{touch-action:manipulation}h1,h2,h3,p{overflow-wrap:break-word}h1,h2,h3{font-weight:650}a:hover{text-underline-offset:6px}:focus-visible{outline:3px solid #ad7b32;outline-offset:5px}
.bc-header{background:var(--dark);border:0;padding:18px max(calc((100vw - 1320px)/2),32px);gap:46px;min-height:98px;color:#f7efdf}
.bc-brand{display:flex;align-items:center;flex-shrink:0}.bc-brand img{width:112px;height:60px;object-fit:contain}
.bc-header nav{font-size:17px;font-weight:500;gap:10px;align-items:center}.bc-header nav a{padding:9px 17px;border-radius:8px;color:#d6cabb;white-space:nowrap}
.bc-header nav a:hover{background:#ffffff08;color:#fff;text-decoration:none}.bc-header nav a.is-current{background:#d6b26a14;color:var(--gold-light);box-shadow:inset 0 -1px #bb945c55}
.back-site{font-size:16px;padding:10px 18px;border-radius:8px;border-color:#a783493d;color:#e6d1a5;background:#ffffff03}
.bc-hero{min-height:302px;background:var(--dark);color:#fff8e8;padding:42px max(calc((100vw - 1320px)/2),32px) 56px;isolation:isolate;border-bottom:1px solid #a9844a50;gap:50px}
.bc-hero:before{content:'';position:absolute;inset:0;background:radial-gradient(ellipse at 10% 25%,#ac7a301a,transparent 60%);pointer-events:none;z-index:-1}
.bc-hero>div:first-child{flex:1;max-width:900px;position:relative;z-index:1}.eyebrow{display:block;font-size:16px;font-weight:500;letter-spacing:0;color:#c8a96e}
.bc-hero h1{font-size:clamp(36px,3.5vw,58px);line-height:1.3;font-weight:650;letter-spacing:0;margin:18px 0 18px}
.bc-hero p{font-size:20px;font-weight:400;color:#cbbdab;max-width:770px;line-height:1.85}
.hero-art{position:relative;width:300px;height:226px;flex:0 0 300px;color:#cba763;pointer-events:none}
.art-orbit{position:absolute;border:1px solid #c3a06129;width:224px;height:224px;border-radius:50%;left:38px;top:0}.orbit-two{width:274px;height:274px;left:13px;top:-25px;border-style:dashed;border-color:#c3a06115;transform:rotate(-25deg)}
.art-pillar{display:block;position:absolute;bottom:40px;border:1px solid #c5a46988;background:linear-gradient(125deg,#ddbd7920,#d8b57302);transform:skewY(-15deg);border-radius:1px;box-shadow:12px 10px 0 #09050316}
.pillar-one{height:83px;width:47px;left:69px}.pillar-two{height:140px;width:55px;left:129px}.pillar-three{height:110px;width:47px;left:197px;border-color:#c5a46955}
.art-caption{position:absolute;bottom:0;left:0;width:100%;text-align:center;font-size:16px;font-weight:400;color:#b89a68}
.policies-intro{max-width:1376px;margin:0 auto;display:flex;justify-content:space-between;align-items:end;padding:44px 28px 24px;gap:24px}
.policies-intro .eyebrow{color:#a1773b;font-size:16px}.policies-intro h2{font-size:30px;line-height:1.4;margin:9px 0 0}.policies-intro p{color:var(--muted);font-size:17px;line-height:1.7;margin:0;font-weight:400}
.bc-cards{max-width:1376px;padding:0 28px;margin:0 auto;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}
.bc-card{padding:25px 23px 20px;border:1px solid var(--line);border-radius:16px;background:#fffdf8;box-shadow:0 4px 20px #32251603;display:flex;flex-direction:column;transition:transform .2s,box-shadow .2s,border-color .2s}
.bc-card:hover{border-color:#b99252;transform:translateY(-4px);box-shadow:0 13px 26px #45321609}.card-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:25px}
.card-icon{width:44px;height:44px;display:inline-flex;align-items:center;justify-content:center;border:1px solid #d4bc8d88;border-radius:12px;background:#f4edde;color:#8f672f;flex-shrink:0}.card-icon svg{width:25px;height:25px}
.card-no{font-family:inherit;font-size:16px;letter-spacing:1px;font-weight:400;color:#9a8a70}.card-kicker{font-size:16px;color:#92703e;font-weight:500;line-height:1.6}
.bc-card h2{font-size:25px;line-height:1.35;font-weight:650;margin:9px 0 11px;color:#30231b}.bc-card p{font-size:17px;color:#7a6c5d;margin:0 0 26px;line-height:1.8;font-weight:400}
.card-foot{display:flex;justify-content:space-between;align-items:center;padding-top:15px;border-top:1px solid #e9e0d2;font-size:16px;font-weight:550;margin-top:auto;color:#755126}
.card-arrow{position:static;width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#f2e9d7;color:#745225;font-size:18px}
.care-banner{margin:26px auto 0;max-width:1320px;padding:31px 37px;display:flex;justify-content:space-between;align-items:center;gap:32px;background:linear-gradient(115deg,#33261d,#251d18);border:1px solid #ad884642;border-radius:16px;color:#f8efdd;position:relative;overflow:hidden}
.care-banner:before{content:'';position:absolute;left:22%;top:-125px;width:270px;height:270px;border:1px solid #c8a96e16;border-radius:50%;pointer-events:none}
.care-copy h2{font-size:32px;line-height:1.4;margin:8px 0}.care-copy p{font-size:18px;color:#cabcab;margin:0;font-weight:400}.care-actions{display:grid;gap:14px;justify-items:center;position:relative;z-index:1;flex-shrink:0}.care-secondary{font-size:16px;color:#ddcbaa}
.team-note{max-width:1320px;display:flex;align-items:center;gap:18px;padding:25px 7px;margin:10px auto 0}.team-note .card-icon{border:0;background:#ede7da;color:#8e794f}.team-note p{display:grid;margin:0;gap:2px;font-size:16px;line-height:1.6}.team-note p b{font-size:18px;font-weight:600}.team-note p span{color:#817566;font-weight:400}.team-note .text-link{margin-inline-start:auto;font-size:16px;white-space:nowrap}
.policy-layout{max-width:1376px;grid-template-columns:268px minmax(0,1fr);gap:34px;padding:40px 28px 65px}.policy-toc{background:#f1ece2;border:1px solid #e1d6c5;border-radius:13px;padding:24px 22px;top:24px;font-size:16px}.policy-toc strong{font-size:21px;font-weight:600;margin-bottom:17px}.policy-toc a{font-size:16px;font-weight:450;padding:12px 0;border-color:#ddd2bf;line-height:1.6;gap:12px}.policy-toc span{font-size:16px;color:#9d824f}.policy-toc .toc-contact{font-size:16px;color:#8a622b;font-weight:550}
.policy-copy{background:#fffdf9;border:1px solid #e3dccf;padding:29px 40px;border-radius:16px;box-shadow:0 8px 40px #49311e03}.policy-copy section{padding:27px 0;border-color:#e8dfd0}.policy-copy h2{font-size:28px;font-weight:600;line-height:1.5;margin:5px 0 17px}.policy-copy p,.policy-copy li{font-size:19px;line-height:2;color:#5b5044;font-weight:400}.policy-copy p{margin:0 0 15px}.policy-copy ul{padding-inline-start:25px}.section-number{font-size:16px;font-weight:500;letter-spacing:1px;color:#a78246}.version{font-size:16px;color:#91816a;border-color:#ddd0b8;padding-bottom:22px;font-weight:400}.note,.wide-note{font-size:17px;border-radius:12px;padding:24px 28px;background:#f1eadb;border-color:#ded0b6;line-height:1.9}.note{margin-bottom:5px}.wide-note{max-width:1264px}.policy-copy a,.text-link{color:#896129}
.surface{border-color:#e1d8c9;border-radius:16px;background:#fffdf9;padding:32px;box-shadow:0 5px 26px #40281303}.surface h2{font-size:29px;line-height:1.5;font-weight:600;margin:10px 0}.surface h3{font-size:24px;font-weight:600}.surface p{font-size:18px;line-height:1.85;font-weight:400;color:#776957}
.two-cards{max-width:1264px;gap:22px;margin:40px auto}.guide-list{max-width:1120px;gap:20px;margin:40px auto}.guide-list .surface{padding:30px 34px}.guide-list .surface h2{margin:6px 0 9px}.bc-button{font-weight:600;font-size:18px;line-height:1.6;min-height:52px;padding:12px 24px;border-radius:9px;background:#9a7138;border-color:#9a7138;color:#fff8e9;gap:28px;transition:background .15s,transform .15s}.bc-button:hover{background:#7e5929;border-color:#7e5929}.bc-button.secondary{background:#f5eddf;border-color:#d4bd93;color:#76542c}.bc-button.secondary:hover{background:#ebdec7}.care-actions .bc-button{background:#dbc08a;color:#322315;border-color:#dbc08a;min-width:258px}.care-actions .bc-button:hover{background:#ecd5a5}.button-row{gap:12px;margin:20px 0}
.service-strip{max-width:1320px;margin:0 auto;padding:26px 0;gap:20px 42px;border-color:#ded3c0;font-size:16px}.service-strip span{grid-template-columns:auto 1fr;align-items:center;gap:15px;line-height:1.6;color:#7b6d5b}.service-strip b{font-size:24px;font-weight:600;color:#8d622b;white-space:nowrap}.service-strip a{font-size:16px;margin-inline-start:auto;color:#846130}
.complaint-layout{max-width:1376px;grid-template-columns:minmax(0,1.75fr) minmax(310px,1fr);padding:30px 28px;gap:24px}.complaint-layout aside>.surface{background:#f2ecdf;border-color:#ded0b7}.complaint-layout aside{align-self:start}.bc-form{gap:23px}.form-heading{gap:19px;padding-bottom:24px;border-color:#e6dece}.form-heading .section-number{background:#f2e7d1;border:1px solid #e3cfaa;width:39px;height:39px;flex-shrink:0;display:grid;place-items:center;border-radius:11px;margin-top:5px;letter-spacing:0;font-size:16px}.form-heading h2{font-size:30px;margin:0 0 3px}.form-heading p{font-size:16px;line-height:1.7}.bc-form label,.staff-toolbar label{font-size:17px;font-weight:550;gap:9px}.bc-form small{font-size:16px;font-weight:400;color:#8b7962}.field-grid{gap:19px}input,select,textarea{font-size:18px;line-height:1.6;border:1px solid #d7cebe;background:#fffdf9;border-radius:8px;padding:12px 14px;min-height:50px;color:#3d2c21;transition:border-color .15s,box-shadow .15s}input:focus,select:focus,textarea:focus{border-color:#aa7d3b;box-shadow:0 0 0 3px #b4915715}input::placeholder,textarea::placeholder{color:#a09687;font-size:16px;font-weight:400}.field-hint,.bc-form .field-hint{font-size:16px;line-height:1.9;color:#8b795f}.bc-form .check-line{font-size:16px;font-weight:400;line-height:1.95;gap:12px}.check-line input{width:20px;height:20px;min-height:20px;margin-top:5px}.form-status{font-size:16px}.support-note{font-size:17px;padding:27px 16px;color:#81633a;gap:6px}.support-note b{font-size:22px;font-weight:600}.support-note a:last-child{font-size:16px;margin-top:10px}
.case-result{max-width:1320px;background:#fffdf9;border-color:#d2b786;border-radius:16px;padding:32px}.case-head h2{font-size:30px}.case-head{border-color:#e2d5bc;gap:20px}.badge{font-size:16px;font-weight:550;background:#eee5d1;color:#795925;border:1px solid #d9c295;padding:6px 15px;line-height:1.5}.case-meta{gap:25px}.case-meta span{font-size:16px;font-weight:400;color:#96836b}.case-meta b{font-size:18px;font-weight:550}.secret-card{background:#f3ebdb;border:1px dashed #c2a16a;border-radius:10px;padding:22px}.secret-card code{font-size:17px;line-height:1.7}.secret-card p{font-size:16px;line-height:1.8;color:#796448}.case-description{font-size:18px;line-height:1.95;background:#f7f3eb;padding:22px}.timeline{margin:28px 0}.timeline li{padding-bottom:26px}.timeline time{font-size:16px;color:#958165}.timeline p{font-size:18px;line-height:1.9}.reply-box h3{font-size:24px}.staff-toolbar{max-width:1320px}.staff-grid{max-width:1320px;grid-template-columns:340px minmax(0,1fr)}#listStatus{max-width:1320px;font-size:16px;color:#80705b}.case-list button{border-radius:11px;background:#fffcf5;border-color:#e0d0b2;padding:20px}.case-list strong{font-size:20px;font-weight:600;line-height:1.6}.case-list small{font-size:16px}.case-list button.active{background:#ece0c8;border-color:#b18a4e}.staff-contact{background:#f3ecde;padding:22px;border-radius:10px}.staff-contact p{font-size:17px}.staff-private{font-size:16px}.empty-state{font-size:17px}.track-demo{max-width:850px}
.bc-footer{background:var(--dark);padding:38px max(calc((100vw - 1320px)/2),28px);margin-top:52px;color:#c3b39e}.bc-footer strong{font-size:27px;font-weight:600;color:#dec18a}.bc-footer p{font-size:17px;font-weight:400;margin:7px 0}.bc-footer nav{font-size:16px;font-weight:450;gap:14px 28px;border-color:#a783492b;padding:22px 0;margin:24px 0}.bc-footer small{font-size:16px;color:#a79781}
@media(min-width:1650px){.bc-hero h1{font-size:58px}.bc-hero{min-height:316px}}
@media(max-width:1400px){.care-banner,.team-note,.service-strip,.wide-note,.two-cards,.case-result,.staff-toolbar,.staff-grid,#listStatus{margin-left:28px;margin-right:28px}.service-strip{gap:18px 26px}.service-strip span{grid-template-columns:1fr;gap:2px}.bc-header{gap:30px}.hero-art{flex-basis:250px;width:250px;transform:scale(.9);transform-origin:center}.bc-card{padding:22px 20px}.bc-card h2{font-size:24px}}
@media(max-width:1100px){.bc-cards{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.bc-card{padding:25px}.bc-card p{max-width:34ch}.hero-art{display:none}.bc-hero>div:first-child{max-width:100%}.bc-hero{min-height:270px}.policy-layout{grid-template-columns:220px minmax(0,1fr);gap:24px}.policy-copy{padding:25px 28px}.care-copy h2{font-size:28px}.service-strip a{margin-inline-start:0}.bc-header nav{gap:2px}.bc-header nav a{padding:8px 12px;font-size:16px}}
@media(max-width:900px){.bc-header{padding:16px 25px;gap:25px}.bc-hero{padding:40px 28px 46px}.bc-hero h1{font-size:43px}.bc-hero p{font-size:19px}.policies-intro{align-items:start;flex-direction:column;gap:12px;padding-top:30px}.policies-intro p br{display:none}.policies-intro h2{font-size:28px}.care-banner{align-items:start;padding:28px;gap:28px}.care-actions .bc-button{min-width:210px}.care-copy p{font-size:17px}.complaint-layout{grid-template-columns:1fr}.complaint-layout aside{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);gap:20px;align-items:start}.policy-toc{padding:20px 18px}.staff-grid{grid-template-columns:260px minmax(0,1fr)}.bc-footer{padding-inline:28px}.guide-list{margin-left:28px;margin-right:28px}.service-strip{padding:24px 0}.service-strip span{flex:1}.service-strip a{width:100%}.team-note{flex-wrap:wrap}.team-note .text-link{margin-inline-start:62px}}
@media(max-width:600px){body{font-size:17px}.bc-header{padding:13px 20px 0;gap:15px;min-height:120px}.bc-brand img{width:91px;height:49px}.back-site{font-size:16px;padding:7px 13px;min-height:38px}.bc-header nav{padding:11px 0 10px;border-color:#bd96582b;justify-content:space-between;gap:4px;width:100%}.bc-header nav a{font-size:16px;padding:6px 10px;border-radius:6px}.bc-hero{padding:28px 23px 36px;min-height:0;gap:0}.eyebrow{font-size:16px}.bc-hero h1{font-size:36px;line-height:1.4;margin:13px 0 13px;max-width:340px}.bc-hero p{font-size:18px;line-height:1.8}.policies-intro{padding:29px 22px 21px;gap:11px}.policies-intro h2{font-size:27px}.policies-intro .eyebrow{font-size:16px}.policies-intro p{font-size:17px}.bc-cards{grid-template-columns:1fr;padding:0 20px;gap:14px}.bc-card{padding:23px 24px;border-radius:14px}.card-top{margin-bottom:20px}.card-icon{width:43px;height:43px}.card-kicker{font-size:16px}.bc-card h2{font-size:28px;margin:7px 0 9px}.bc-card p{font-size:18px;line-height:1.8;margin-bottom:19px}.card-foot{font-size:16px;padding-top:14px}.card-no{font-size:16px}.care-banner{margin:21px 20px 0;padding:27px 24px;display:block;border-radius:14px}.care-copy h2{font-size:29px;margin:10px 0}.care-copy p{font-size:18px}.care-actions{margin-top:24px;justify-items:stretch;gap:17px;text-align:center}.care-actions .bc-button{min-width:0}.care-secondary{font-size:16px}.team-note{margin:10px 23px 0;padding:21px 0;gap:13px}.team-note p{flex:1;min-width:200px;font-size:16px}.team-note p b{font-size:18px}.team-note .text-link{font-size:16px;margin-inline-start:56px;white-space:normal}.policy-layout{display:block;padding:23px 20px 30px}.policy-toc{position:static;padding:19px 21px;margin-bottom:20px;font-size:16px;background:#efe8da}.policy-toc strong{font-size:21px;margin:0 0 9px}.policy-toc a{font-size:16px;padding:10px 0}.policy-copy{border-radius:13px;padding:23px 22px}.version{font-size:16px;line-height:1.8;padding-bottom:18px}.policy-copy section{padding:24px 0}.policy-copy h2{font-size:26px;line-height:1.5;margin:5px 0 14px}.policy-copy p,.policy-copy li{font-size:18px;line-height:2}.policy-copy ul{padding-inline-start:18px}.note{font-size:16px;padding:20px;margin-top:25px}.two-cards,.guide-list,.wide-note,.case-result,.staff-toolbar,.staff-grid,#listStatus{margin-left:20px;margin-right:20px}.two-cards{grid-template-columns:1fr;margin-top:25px;gap:16px}.surface,.guide-list .surface{padding:24px 22px;border-radius:14px}.surface h2{font-size:28px}.surface p{font-size:18px}.bc-button{font-size:18px;min-height:51px;border-radius:8px;padding:12px 18px;gap:15px}.button-row{gap:10px}.button-row .bc-button{font-size:16px}.guide-list{margin-top:24px;gap:17px}.wide-note{font-size:18px;padding:23px;line-height:1.9}.service-strip{margin:0 22px;padding:23px 0;grid-template-columns:1fr 1fr;gap:19px 16px;font-size:16px}.service-strip span{display:grid;gap:3px}.service-strip b{font-size:24px}.service-strip a{font-size:16px;line-height:1.7}.complaint-layout{padding:23px 20px;gap:17px}.complaint-layout aside{display:block}.form-heading{gap:15px;padding-bottom:21px}.form-heading h2{font-size:28px}.form-heading p{font-size:16px}.form-heading .section-number{width:36px;height:36px;font-size:16px;margin-top:5px}.bc-form{gap:21px}.field-grid{grid-template-columns:1fr;gap:21px}.bc-form label{font-size:17px;font-weight:550;gap:8px}.bc-form input,.bc-form select,.bc-form textarea{font-size:18px;padding:12px;min-height:50px}.bc-form .check-line input{padding:0;min-height:20px}.field-hint,.bc-form .field-hint{font-size:16px;line-height:1.9}.bc-form .check-line{font-size:16px;line-height:1.9}.support-note{padding:24px 13px;font-size:17px}.case-result{padding:23px 22px}.case-head{flex-direction:column;align-items:start;padding-bottom:20px}.case-head h2{font-size:27px;line-height:1.5}.badge{font-size:16px}.case-meta{grid-template-columns:1fr;gap:19px}.case-meta span{font-size:16px}.case-meta b{font-size:18px}.secret-card{padding:18px}.secret-card code{font-size:16px;letter-spacing:0;line-height:1.8}.secret-card p{font-size:16px}.case-description{font-size:17px;padding:18px}.timeline time{font-size:16px}.timeline p{font-size:18px}.staff-grid{display:block}.staff-grid .case-meta{grid-template-columns:1fr}.staff-toolbar{flex-direction:column;align-items:stretch}.staff-contact{grid-template-columns:1fr;padding:18px}.staff-contact p{font-size:17px}.case-list{max-height:380px}.case-list strong{font-size:19px}.bc-footer{margin-top:33px;padding:32px 23px}.bc-footer strong{font-size:28px}.bc-footer p{font-size:16px;line-height:2}.bc-footer nav{display:grid;grid-template-columns:1fr 1fr;gap:15px 18px;font-size:16px;line-height:1.7;margin:23px 0;padding:23px 0}.bc-footer small{display:block;font-size:16px;line-height:1.9}}
@media(max-width:360px){.bc-header nav a{font-size:16px;padding:6px 7px}.bc-hero h1{font-size:32px}.bc-cards,.complaint-layout,.policy-layout{padding-inline:15px}.bc-card,.surface,.policy-copy{padding-inline:19px}.care-banner{margin-inline:15px}.team-note p{min-width:180px}.bc-footer nav{font-size:16px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}
@media print{.hero-art,.care-banner,.team-note{display:none!important}.policy-layout{display:block;padding:0}.policy-toc{display:none}.policy-copy{border:0;box-shadow:none}.case-result{border:0;box-shadow:none;margin:0;max-width:none}.bc-button{display:none}body{background:#fff;color:#111}}